Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

What services do you offer?

We provide in-home heavy-lifting and household assistance for tasks that require extra strength or more than one person. Our services include:

  • Furniture moving and room rearranging

  • Moving couches, beds, mattresses, dressers, and tables

  • Moving heavy items between rooms or floors

  • Loading and unloading moving trucks and storage units

  • Furniture assembly and disassembly

  • Garage, closet, and storage rearrangement

  • Moving patio furniture and outdoor items

  • Positioning eligible household appliances

  • Helping seniors and individuals who need extra assistance with household lifting

  • Other approved household tasks requiring an extra set of hands

If you have a specific task in mind, contact us to see if we can accommodate your needs.

Do you offer full-service moving?

Our primary focus is providing the extra muscle you need for heavy household tasks. We can help move items within your home, rearrange furniture, and assist with loading or unloading.

We are not necessarily a full-service moving company, and transportation, packing, and long-distance moving are not included unless specifically offered and agreed upon.

Do I need to provide my own helpers?

No! Our service is designed to provide the additional help you need. We will confirm the number of workers required for your job when you book.4. How much do your services cost?

Our pricing depends on the type of task, estimated time, number of workers, accessibility, and equipment required.

Final prices are confirmed before work begins. Additional time, travel, special equipment, or unusually difficult jobs may incur additional charges.

Is there a minimum booking time?

Yes. Minimum booking times depend on the service selected. Short jobs may qualify for our Quick Lift service, while larger projects may require a one-hour or two-hour booking.

We will confirm the minimum charge and expected duration before scheduling your appointment.

Do I need to prepare anything before your team arrives?

To help your appointment go smoothly, we recommend:

  • Clearing walkways and doorways

  • Securing pets and keeping children away from the work area

  • Removing valuables and fragile items from the work zone

  • Identifying existing damage or fragile furniture

  • Providing accurate information about the items to be moved

  • Informing us about stairs, elevators, parking restrictions, or narrow access points

If possible, send pictures of the items and the route they need to travel when requesting a quote.

Are there items you cannot move?

Some items require specialized training, equipment, or insurance. Depending on the circumstances, we may decline pianos, pool tables, safes, hot tubs, large aquariums, unusually heavy appliances, hazardous materials, or items that cannot be moved safely by our available crew.

We will discuss any limitations before confirming your appointment.

What happens if something gets damaged?

We take reasonable precautions to protect your home and belongings. However, moving heavy items carries some risk of accidental damage.

Please identify pre-existing damage and fragile items before work begins. If damage or an incident occurs, notify us promptly so we can document the circumstances and review the matter under our service terms and applicable law.

We do not claim that a waiver eliminates every possible liability.

How do I book a service?

  1. Contact us with a description of the task.

  2. Provide your ZIP code, preferred date, and any relevant photos.

  3. Receive a quote based on your job requirements.

  4. Confirm your appointment and agreed price.

  5. Let us handle the heavy lifting!

What if I have a task that is not listed?

No problem! Every home and situation is different. Contact us with your request, and we will let you know whether it is something we can safely accommodate.

What areas do you serve?

We primarily serve St. Cloud, Kissimmee, and surrounding Central Florida communities. Service availability depends on your location and the type of assistance requested.

Contact us with your ZIP code to confirm whether your home is within our service area.

Can you move furniture up and down stairs?

Yes, certain stairway moves can be accommodated after reviewing the item, access conditions, and number of workers required. Please tell us about stairs, narrow hallways, tight corners, and other obstacles when requesting a quote.

Some items or access conditions may require additional equipment, a larger crew, or a specialized moving company.

Do you help seniors or people who cannot lift heavy items?

Absolutely! We understand that lifting heavy objects can be difficult for seniors, individuals with limited mobility, and people who do not have someone available to help.

We provide non-medical household assistance, such as rearranging furniture, moving boxes, and positioning household items. We do not provide medical care or lift or transfer people.

Can you move appliances?

We may be able to assist with positioning or moving certain appliances, depending on their size, weight, condition, and accessibility.

Appliances must be safely prepared for moving. Gas, electrical, plumbing, and other utility connections must be handled by appropriately qualified professionals when required.

Do you assemble or disassemble furniture?

Yes, we may offer assembly and disassembly for eligible furniture, including bed frames, desks, tables, and storage furniture. Please provide the furniture type and any available assembly instructions when requesting a quote.

Specialty installations and work requiring licensed tradespeople are excluded unless separately arranged with a qualified professional.

Still Have Questions?

We're ready to lend a hand!

Don't struggle with heavy furniture or demanding household tasks alone. Contact us today to discuss your project, request a quote, and schedule your service.

Call or Text (407) 874-0229

Your home. Your needs. Our extra hands!

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

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